We are swiftly moving into a new age of retail. Stores remain important, but now they play a different role. We have moved beyond omni-channel or even a unified shopping experience.

This is the age of the customer channel

We are swiftly moving into a new age of retail. Stores remain important, but now they play a different role. We have moved beyond omni-channel or even a unified shopping experience. This is the age of the customer channel

Retail Done Right 1

This is a podcast about a sort of  “enchantment” we’re under– the technology watches and enables the machines to have an impact on us. For each episode we'll explore a hypothesis from multiple angles including what’s ethical, where are the lines, and how to handle increasingly fuzzy boundaries. Do we expect too much of our technology? Do we care or even understand what we’re trading away?  

We ponder where machines ‘’quantified us”... in great detail... for extraordinary insight.   And we'll consider where the quantified human becomes a directed or even controlled. With a bit of irreverence, we'll conduct this investigation through a series of discussions, thought experiments, and examples.

We want to get under the covers on who gets to set boundaries around technology and why they do it.  We will explore how much we should trust these boundaries setters to make good decisions for us.

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This is a podcast about a sort of “enchantment” we’re under– the technology watches and enables the machines to have an impact on us. For each episode we'll explore a hypothesis from multiple angles including what’s ethical, where are the lines, and how to handle increasingly fuzzy boundaries. Do we expect too much of our technology? Do we care or even understand what we’re trading away? We ponder where machines ‘’quantified us”... in great detail... for extraordinary insight. And we'll consider where the quantified human becomes a directed or even controlled. With a bit of irreverence, we'll conduct this investigation through a series of discussions, thought experiments, and examples. We want to get under the covers on who gets to set boundaries around technology and why they do it. We will explore how much we should trust these boundaries setters to make good decisions for us.

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Retail Done Right 1

Retail Done Right 1