Our interview guest is Mike Webster, senior vice president and general manager of Oracle Retail. He joins the show to discuss Oracle Retail’s 2021 Retail Consumer Research report, expectations for November and December, and what we can expect regarding customer behavior as we turn the calendar to 2022. In news, both Simon and Kimco provide updates on occupancy (with both companies trending in the correct direction) and we look deeper into David Simon’s outlook on JCPenney and the mall landscape as a whole. And, Kroger releases details of their membership platform pilot to be rolled out to four U.S. metros.

Partners for this week’s show include Feedback Loop (visit https://go.feedbackloop.com/retail for three free full tests of your ideas, messages, concepts, and more) and Quantum Metric (visit https://quantummetric.com/podoffer and use the code RETAILFOCUS to see if you qualify to receive their “12 Days of Insights” offer).