Retail in 2021 and the Use of Voice Tech Now and Into the Future with Gwen Morrison, Senior Advisor, Open Voice Network

Besides being the Senior Advisor for the Open Voice Network, Gwen was the CEO of WPP’s Global Retail Practice. Gwen advised major retailers and brands on innovation to enhance Customer Experience, capture data, realize efficiencies and deliver competitive advantages.  She's also a partner with Candezent Advisory and helps retail tech start-ups.

Listen in as she talks about trends in the retail space and how technology has influenced this space and how the retail industry needs to utlize AI to  market and sell and stay relevent plus specific use cases for using voice technology for the retail and ecommerce space. 

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