In this episode, Nick Underwood, Retail Field CTO, and Joakim Zetterblad, SAP Business Lead for EMEA, both for Dell Technologies, begin with Joakim discussing how he advises his retail clients to embark on their application transformation journey. Nick then explains how he coaches clients to best prepare themselves for success using a five phase approach. Joakim and Nick then share customer success stories and conclude with where to find more information and final thoughts.