Retail Store Theft and the Mall Cop Intervention, Lisa worked at few retail stores in a mall years ago. Her biggest recollection? The frequency and ingenuity of customer thievery. From common pilfering of clothes to more complex credit card schemes, including attempts to heist expensive chest sets, Lisa has acquired some great stories about the lengths and stupidity of the criminally minded. In one instance the improbable heroics of a young, inexperienced mall cop saves the day and gives us something to laugh about years later.