Scott Perron, floor covering retailer and owner of 24/7 Floors and Floors for Pros talks about his reliance on networking as his dominant marketing approach, how they work, and the several approaches taken by the various groups. He discusses the software program he is running and how its adoption has changed the business. Perron also discusses the value of credit in both the 24/7 retail business and the Floors for Pros sales to the trade unit.