In this episode Gary Friedman traces the evolution of mediation from a people-centered alternative to a lawyer-dominated process, explaining how courts and legal culture turned voluntary mediation into mandatory settlement practices. He describes the understanding-based model that returns decision-making to the parties, while showing how lawyers and the law can support - rather than control - constructive, creative agreements.

Friedman offers practical takeaways for mediators and attorneys: how to keep clients at the center, use legal input as a helpful reference, expand what’s negotiable so the “pie” grows, and find professional and personal satisfaction in fostering durable, human-centered resolutions.