In this episode of "Nine to Thrive HR," host Cindi Koetzle welcomes Benjamin McCall, Principal of Focus Consulting, sharing insights from his lifetime career, highlighting the integration of strategic business thinking into Human Resource (HR) practice. The conversation covers key topics such as workforce challenges post-pandemic, the impact of artificial intelligence on employment, and the future of workplace diversity, equity, and inclusion (DEI). They dive into the evolving drift of flexible work arrangements, reskilling, and empathy in leadership. Benjamin concludes the episode by reflecting on the lessons learned in 2024, emphasizing the need for thoughtful, strategic planning in organizational growth.