Learn how to handle polite complaints and make requests in English — confidently!

Whether you bought the wrong size or received a faulty item, this episode will teach you how to speak clearly, stay calm, and return or exchange a product like a pro. We’ll walk you through real-life phrases, a mini-dialogue, speaking tips, and a daily challenge to boost your confidence.

Perfect for language learners focused on English speaking practice, customer service English, language learning, and personal development in everyday situations.

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