There is one aspect of your e-commerce site that often gets neglected but is critical to the customer experience.  This is your returns and exchange policy.   With Christmas around the corner take a moment to listen to the episode to help you ensure your store is set for the gift giving period.Instagram: <a href='https://www.instagram.com/theretailmarketers'>@theretailmarketers</a> Website: <a href='https://www.theretailmarketers.com'>theretailmarketers.com</a> YouTube Channel: <a href='https://www.youtube.com/@theretailmarketers'>youtube.com/@theretailmarketers</a>

There is one aspect of your e-commerce site that often gets neglected but is critical to the customer experience. This is your returns and exchange policy. With Christmas around the corner take a moment to listen to the episode to help you ensure your store is set for the gift giving period. Instagram: @theretailmarketers Website: theretailmarketers.com YouTube Channel: youtube.com/@theretailmarketers

There is one aspect of your e-commerce site that often gets neglected but is critical to the customer experience.&nbsp; This is your returns and exchange policy. &nbsp; With Christmas around the corner take a moment to listen to the episode to help you ensure your store is set for the gift giving period.Instagram: <a href="https://www.instagram.com/theretailmarketers" rel="noopener noreferrer">@theretailmarketers</a> Website: <a href="https://www.theretailmarketers.com" rel="noopener noreferrer">theretailmarketers.com</a> YouTube Channel: <a href="https://www.youtube.com/@theretailmarketers" rel="noopener noreferrer">youtube.com/@theretailmarketers</a>

Returns Done Right: How Refund Policy Tweaks Can Boost Retail Profits.

<blockquote>Customers don’t just buy products — they buy experiences, connections, and the way you make them feel. The Customer Connect Podcast helps small business owners turn those moments into lasting profit. Hosted by retail strategist Nicole Keleher, the show explores how customer experience and meaningful relationships give product and service providers their true competitive edge. Through stories, strategies, and practical examples, you’ll learn how to create connections that keep customers coming back. And every month Nicole shares bonus episodes with seasonal business insights — tailored advice for those with peak trading periods. Because when your customers feel connected, your business grows.</blockquote>

Business

Entrepreneurship

Marketing

Customers don’t just buy products — they buy experiences, connections, and the way you make them feel. The Customer Connect Podcast helps small business owners turn those moments into lasting profit. Hosted by retail strategist Nicole Keleher, the show explores how customer experience and meaningful relationships give product and service providers their true competitive edge. Through stories, strategies, and practical examples, you’ll learn how to create connections that keep customers coming back. And every month Nicole shares bonus episodes with seasonal business insights — tailored advice for those with peak trading periods. Because when your customers feel connected, your business grows.

Customers don’t just buy products — they buy experiences, connections, and the way you make them feel. The Customer Connect Podcast helps small business owners turn those moments into lasting profit. Hosted by retail strategist Nicole Keleher, the show explores how customer experience and meaningful relationships give product and service providers their true competitive edge. Through stories, strategies, and practical examples, you’ll learn how to create connections that keep customers coming back. And every month Nicole shares bonus episodes with seasonal business insights — tailored advice for those with peak trading periods. Because when your customers feel connected, your business grows.

Share Returns Done Right: How Refund Policy Tweaks Can Boost Retail Profits.

Sign up to save your podcasts

Returns Done Right: How Refund Policy Tweaks Can Boost Retail Profits.

Returns Done Right: How Refund Policy Tweaks Can Boost Retail Profits.