The COVID-19 crisis has forced organizations to reassess and realign how they do business. Understanding customers’ changing needs is a critical step in the process and requires companies to listen, learn, and adapt quickly in order to succeed in this new environment.

In part one of this episode, Michael Treacy, Founder, and President of The Treacy Company discusses the unique challenges around achieving revenue growth during these difficult times. Then, Morningstar's Kunal Kapoor, CEO, (Corporate Leadership Center Board Member; CEO Perspectives Fellow, 2013) and Julie Willoughby, Head of Sales, Strategic Accounts for the Americas, (Ambassador, Fall 2015), share how they applied these lessons, resulting in new product offerings and even stronger client relationships.

SHOW NOTES: 

Part 1, Michael Treacy – President & Founder, The Treacy Company

• Four Sources of Revenue Growth [2:34]
• Why Senior Executives Can't Delegate the Topic of Growth [5:37]
• How One Company Managed Growth Effectively [7:11]
• The Biggest Mistakes Around Growth Strategies [10:50]

Part 2 – Kunal Kapoor – CEO, Morningstar; and Julie Willoughby – Head of Sales, Strategic Accounts for the Americas, Morningstar 

• The Impact of CEO Perspectives and Leading Women Executives [15:06]
• Transitioning from Tactical Strategies to Growth Strategies During the Pandemic [20:19]
• How Morningstar Has Adapted to the Current Environment [24:15]
• Lessons in Leadership [28:07]
• Advice for Rising Women Leaders [31:09]