Human Capital Lab

Revisiting Empathy In Leadership with Adele Cook


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Life after COVID has gone for zero to 100 in no time at all, forcing employers and talent to adapt to this new pace. Now more than ever, we must all develop a better connection to empathy. We know that the stress level among our teammates has sky-rocketed in the past few years - leading to decreasing emotional intelligence and for many, resignations. Leaders need to show empathy for their teams; while also assuring productivity. We're revisiting this important topic from a new vantage point by re-releasing our interview with Adele Cook, CLO for the Arizona Department of Economic Security.  

Big Takeaways: 

  1. Managing the tension between empathy and productivity does not have to be complicated. 
  2. Be curious and kind by asking “why” questions. 
  3. Having a servant leadership mindset is key to leading with empathy. 

Learn more at Humancapitallab.org 

This is a Growth Network Podcasts production. 

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Human Capital LabBy Bellevue University