Customerland

Revolutionizing Customer Loyalty: CEO Sameer Garde on Capillary's Growth and Expansion


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Ever wondered how a company can successfully penetrate the US market after a successful run in Asia? We've got Sameer Garde, the illustrious CEO of Capillary, a company that's revolutionizing the loyalty space, here to answer that question and much more. Capillary's innovative approach to customer loyalty has seen the company grow exponentially, with their groundbreaking acquisitions playing a significant role in their expansion strategy.

In our enlightening discourse, Sameer discusses Capillary's unique consulting design strategy and the importance of building a compelling financial business case for loyalty programs. He also sheds light on Capillary’s recent acquisitions of Brierley and Connect, two companies that have significantly boosted Capillary's capabilities. The conversation also uncovers the company's foray into Europe and its burgeoning presence in the banking and telecom industries through the acquisition of Connect. Join us as Sameer imparts his wisdom on growth strategies, customer loyalty, and the future of Capillary. This episode offers a rare peek behind the curtain of Capillary's impressive growth journey.

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CustomerlandBy mike giambattista