AI Risk Reward

Revolutionizing Mortgages with AI: Insights from Jon Kutsmeda, CEO of LendZen


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In the AI Risk Reward podcast, our host, Alec Crawford (@alec06830), Founder and CEO of Artificial Intelligence Risk, Inc. aicrisk.com interviews guests about balancing the risk and reward of Artificial Intelligence for you, your business, and society as a whole. Podcast production and sound engineering by Troutman Street Audio. You can find them on LinkedIn and at troutmanstreetaudio.com. You can hear the difference.

In this episode of the AI Risk Reward Podcast, host Alec Crawford sits down with Jon Kutsmeda, the CEO and co-creator of LendZen.com. With nearly 20 years of experience in residential mortgage lending, Jon shares his journey from Philadelphia to Hawaii and the entrepreneurial spirit that led him to co-create LendZen.com. The discussion dives into the criticisms of pre-GFC mortgage practices, the impact of AI on the mortgage industry, and how AI can streamline mortgage processes. Jon also offers valuable advice for entrepreneurs and founders, emphasizing perseverance and the importance of understanding whether a business can scale.

Summary:

Guest Background: Jon Kutsmeda is the CEO and co-creator of LendZen.com, bringing nearly 20 years of experience in residential mortgage lending to the world of fintech and AI. Originally from near Philadelphia, Jon moved to Hawaii and pursued an entrepreneurial path in the mortgage industry.

Criticisms of Pre-GFC Mortgage Practices: Jon discusses the negative aspects of subprime loans and industry practices before the Great Financial Crisis, emphasizing the importance of ethical standards and the impact of regulatory changes post-Dodd-Frank.

Impact of AI on Mortgage Industry Employment: The conversation highlights how technology and AI are likely to reduce the number of jobs in the mortgage industry, while also exploring the broader implications for global employment and GDP.

Streamlining Mortgage Processes with AI: Jon explains how AI can automate and simplify the mortgage approval process, making it more transparent and efficient for consumers, while still requiring human oversight in critical areas.

Advice for Entrepreneurs and Founders: Jon shares insights on the importance of perseverance in entrepreneurship, the need to distinguish between small business ownership and scalable startups, and practical advice for founders focusing on AI technology.

Movies:

  1. The Big Short

Companies:

  1. LendZen.com
  2. Fannie Mae
  3. Freddie Mac
  4. Ginnie Mae
  5. Fidelity
  6. First American
  7. Uber
  8. Artificial Intelligence Risk, Inc.

Copyright (c) 2025 Artificial Intelligence Risk, Inc.

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AI Risk RewardBy Alec Crawford