Key Takeaways<ul>
<li>Delighting the customer is what really leads to success (retention/expansion)</li>
<li>Customer delight needs to be a company-wide culture phenomenon</li>
<li>Each customer touch point you have should be a building conversation, not a repeat of the last</li>
<li>Bring in customer success during the sale to avoid repetition and create clarity</li>
</ul>

Key Takeaways Delighting the customer is what really leads to success (retention/expansion) Customer delight needs to be a company-wide culture phenomenon Each customer touch point you have should be a building conversation, not a repeat of the last Bring in customer success during the sale to avoid repetition and create clarity

RevOps and Sales/Customer Success

Patrick Campbell (Founder, CEO, ProfitWell) and Michael Klett (Co-Founder, CTO, Chargify) get together to demystify and deconstruct RevOps with insight from industry leaders who are pioneering the field. Join them on the RevOps mission as they float down the San Antonio River consuming craft beers and conducting exclusive interviews to lay the foundation for RevOps success.

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RevOps and Sales/Customer Success

RevOps and Sales/Customer Success