If you’re looking for innovative ways to engage with your customers, listen to learn about RFM modelling with Karl Stone.
Key takeaways:
What RFM modelling is;
Why your business needs it to better understand customers;
What KPIs you should look at for your particular business;
The biggest challenges that e-commerce managers face;
How to automate the RFM process;
The common mistakes that people or companies make when using RFM modelling for the first time.