01.18.2023 - By Kyle Roed, The HR Guy
Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But, Marlene Chism writes, conflict isn’t the problem—mismanagement is. The author, advisor, speaker, coach, and CEO of Marlene Chism Consulting’s new book From Conflict to Courage: How to Stop Avoiding and Start Leading details how the “three A’s”—aggression, avoidance, and appeasing—are common yet destructive ways humans avoid the emotions triggered by conflict. Chism’s book pr...