Join us for a chat with Rich from Tenzo, where unexpected adventures meet the rhythm of hospitality. Rich shares his spontaneous trip to a Hilltop Hoods concert in London and the timeless wisdom from his music teacher to "slow down," offering fresh perspectives on personal and professional challenges.

From the vibrant music scene in Méribel to London’s bustling hospitality life, Rich’s journey blends rhythm and resilience. We explore creating home-like guest experiences, the role of passionate staff, and the importance of adapting tech solutions, all while navigating post-COVID challenges.

Rich’s career transformations, from diverse jobs to embracing new tech in mountain resorts, highlight adaptability and community.

His story is a testament to resilience, growth, and the courage to slow down and savour life’s moments.

🎧 Episode Highlights:

(06:19) - The Impact of Hospitality Innovation

(15:56) - Life-Changing Moment

(27:31) - Building Community Through Experiences

(42:03) - Navigating Tech Stack and Change Management

(53:14) - Career Change in Hospitality

(01:02:40) - Industry Insights and Innovations

Tune in - Links below 👇

👉 Youtube 📹 https://youtu.be/rxxz-zkM5bo

Rich's Answers:

🌟Best Hospitality Experience - Copiña, Meribel

🌟Best Restaurant - Copiña 1650 Courchevel

🌟Best Burger - Bad Boy at Jack'S & Chez Beef

🌟Best Hotel - Hôtel Les Grangettes

🔗 Links to check out from the show notes:

📣 Copiña

📣 Les Grangettes

📣 European Pubs

📣 Tenzo

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