Richard Heath Hyle, the new Sewer Collection Superintendent at the City of San Bernardino Municipal Water Department, who was recently promoted after serving as the sewer collection supervisor. Richard Heath Hyle explained that sewer collections transport waste through underground pipelines, and the San Bernardino system serves over 200,000 people with 500 miles of pipe and 10 lift stations. Richard Heath Hyle shared that his team of nine crew members manages the system with four trucks and a CCTV van, emphasizing the importance of drive, self-motivation, and strong interpersonal skills for a superintendent. The key discussion points included Richard Heath Hyle's career transition from water to wastewater, the value of trades, challenges in hiring and retaining talent, innovative training methods like a mock maintenance hole for spill response, and the need for continuous improvement and inter-departmental collaboration. Give the show a listen and remember to thank your local Public Works Professionals.