In this episode, we dive into Richmond’s revamp of their 311 service (RVA311). The episode will be part 2 of a series on Richmond’s re-launch of their citizen request platform (part 1 was episode 20). This episode focuses on the launch, the marketing around the launch and plans for ongoing maintenance and revision of the platform based on feedback.

Richmond, VA returns for a project update and to share tips for a successful large-scale product launch

From the Wiki for local government innovation, the Govlaunch podcast shares the stories of local government innovators and their efforts to build better governments. Through conversations with cities and towns around the world, each episode explores creative solutions to the challenges communities face, and what local governments can learn from each other’s successes and failures.

Visit govlaunch.com for more stories and examples of local government innovation.

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Government

From the Wiki for local government innovation, the Govlaunch podcast shares the stories of local government innovators and their efforts to build better governments. Through conversations with cities and towns around the world, each episode explores creative solutions to the challenges communities face, and what local governments can learn from each other’s successes and failures. Visit govlaunch.com for more stories and examples of local government innovation.

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Richmond, VA returns for a project update and to share tips for a successful large-scale product launch

Richmond, VA returns for a project update and to share tips for a successful large-scale product launch