In this episode of Torch Talk, Lindsey Chupp sits down with Cortney Christian, Client Relationship Support at Fierce Creative Solutions, for an honest conversation about growth, feedback, and finding the right seat on a team.

Cortney shares her journey into Fierce, starting in a social media coordinator role without deep experience and learning quickly through hands-on creation, feedback, and daily iteration. She opens up about the challenge of balancing creative direction, client expectations, and internal standards, and what it was like to receive and process hard feedback in a fast-moving environment.

The conversation then shifts to a pivotal leadership moment: evaluating strengths, weaknesses, and making a role change. Lindsey and Cortney walk through what it looks like when leadership identifies a better fit for someone inside the organization and approaches that conversation with clarity and respect. They discuss the importance of intentions, cultural fit, and how “right person, right seat” isn’t just a slogan but a process that requires honesty and trust.

In this episode, you’ll hear about:

• Navigating feedback in creative roles
• Balancing client expectations with internal standards
• The emotional side of role transitions
• What “right person, right seat” looks like in practice
• How strengths can be uncovered through honest leadership conversations

This episode offers a candid look at internal team development, especially for leaders trying to retain strong people while helping them move into roles where they can truly thrive.