In this episode, we revisit with VFIS Emergency Services Specialist Blair Tyndall and discuss employment practices and the challenges mid-level managers face. Blair has presented the Risk Control for Mid-Level Management program to departments across the country and joins us to share some of the things he’s learned while teaching the course and offer some advice to potentially assist your organization in better preparing these individuals to succeed in their role as a manager.  Please reach out to your regional director, insurance agent, or directly to the Client Risk Solutions team at www.vfis.com/client-risk-solutions-team to find out more about this and other training opportunities.