The major insurers of local councils handle about 30,000 highway claims each year at a cost of around £40 million. What we don’t have information on is the number and costs of the many thousands of claims that are handled in-house by the authorities themselves. This will add significantly to these figures. This podcast focuses specifically on the issues associated with risk ownership when outsourcing services. Interview with Colette Dark, an independent insurance risk management expert at KWD Associates