In this episode of Karma Stories, Rob shares three malicious compliance tales: a manufacturer helps a customer with an urgent order using available stock, only to be publicly criticized, so the company switches to strict “to-the-contract” deliveries, making the customer wait the full 12-week lead time and costing them major downtime. Next, a veteran trucker warns another driver that his hazmat placards are displayed incorrectly, gets brushed off, and later sees him hit with a costly DOT out-of-service ticket. Finally, an aerospace engineer describes how a defense contract required sharing legacy aircraft analysis data with a competitor, leading to escalating demands for more usable formats, until it’s revealed the real key is proprietary source code the company owns, helping them secure the lucrative work.

Check out our Conservation Area walk on our Personal YouTube Channel!https://youtu.be/aQuQNCvXICc