Massagent Now Podcast

RMV Modernization with Registrar Erin Deveney

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In the 3rd installment of this 4-part series, Registrar Deveney talks about key items agents will be interested in regarding the RMV Modernization project. 
  • New 'My RMV Account' which will provide customers with license and registration info, real time status update, the ability to manage personal information, and more.
  • Eye test screenings will be able to be sent on-line from eye care professionals.
  • Case management system that will allow customer interactions to be managed and tracked internally. 
  • Additional EVR transactions including duplicate title, registration reinstatements, plate swaps, registration amend, and duplicate registration plate return receipt. .........and more
    • Please contact RMVM Communications Lead Susan Butler with inquiries about this process at  susan.butler@state.ma.us.
    ...more
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    Massagent Now PodcastBy Mass. Association of Insurance Agents
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