This podcast will focus on the many applications of robotic technology in the hospitality industry, looking at how robots might improve the guest experience and accelerate processes. At the same time, we will evaluate critically the constraints and difficulties that hotels and other hospitality companies can face when attempting to incorporate these state-of-the-art technology. It becomes crucial to fully understand the delicate balance between the positive aspects provided by automation and the essential human touch that characterizes the essence of hospitality as we move through the dynamic junction of robotics and hospitality.