12:09 COVID-19'S temporary and permanent impact on consumer behavior

20:40 Misconceptions around supply chain innovation and growth

23:50 Connection between supply chain logistics and customer centricity

31:00 Concerns around last mile delivery and where it is heading

40:15 How women are impacting supply chain

44:26 Optimism for future supply innovation and growth

Follow the host:

https://www.linkedin.com/in/andrewlmurray/

Follow the guests:

https://www.linkedin.com/in/rod-thomas-a409a41/

https://www.linkedin.com/in/stephaniethomasuark/

Follow the initiative:

https://www.linkedin.com/company/customer-centric-leadership-initiative-sam-m-walton-college-of-business/