Entrepreneur and Non-Violent Communications Mediator Roslina Chai believes humans should focus less on doing more good and more on doing less bad to each other.

In this episode, Roslina shares why it is critical for Managers to confront the painful possibilities relating to change rather than second-guessing human feelings and turning it into a show and sugar coating it with flowery language. She believes we must be open to understanding the uniqueness of the suffering and make time for humans to process this.