ROY PHELPS

Chief Commercial Officer

 

 

 

QMM - Helping North America's most respected companies relocate "mission critical" employees.

TIM NAGER

President & COO

For more than 20 years, QMM has successfully moved people to all corners of the globe. QMM is Allied Van Lines’ most significant agent in Canada, the largest cross-border agent in North America and an award-winning member of the most extensive international moving network.

Quality Move Management (QMM) is one of the top Canadian moving and storage companies in Canada, specializing in high-quality customer service.

We have locations in Vancouver, Calgary, Toronto and Edmonton, offering local, long distance and international moving, including packing, crating and secure storage services.

QMM/Allied International handles more relocations than any Allied partner in Canada. We also offer our clients storage, whether private storage spaces or warehousing for our corporate clients.

Main Topics 

Class 1 Driver Shortage

Aging pool of drivers & lack of “new blood” replacing those drivers that are retiring

Taking care of drivers / recruiting / engagement

HHG as craftsmanship (not freight)

 

Distinction of “asset-based” moving companies 

What is a van line?  Which leads to… the inherent nature of “sub-contracting” in HHG

The benefits of self-hauling (crew through consistency & quality)

 

Technology

Virtual vs. Visual Surveys

Electronic inventories / fast feedback / tracking of items

Apps