In Episode 136 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks leadership with Steve Casteel, the President of VAR/ISO Payteva. Among the topics discussed are strategies to build an ownership culture inside your organization, the importance of investing time and money supporting local groups, why pushy sales tactics don’t work, and how humility enables leadership growth.

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org. 

The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, grocery, and cannabis verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.