“These conversations, whether you’re negotiating with an insurance company or dealing with Thanksgiving dinner, it’s all about how you sequence the conversation. ” Derek Gaunt

Today I interviewed Derek Gaunt, former FBI hostage negotiator and now negotiation coach at the Black Swan Group

In this episode we speak about how:

* How to deal with dinner table negative comments

* How to use tactical empathy which has nothing to do with liking the other side

* Why narcissists are easy to deal with

* How listening is the easiest and cheapest concession you can make

Then my character Queens Marie asks about how to avoid conflict which is her favorite thing to cultivate.

To catch up with our guest:

LinkedIn: https://www.linkedin.com/in/derek-gaunt-2943a824

Facebook: https://www.facebook.com/derek.gaunt.12576

Twitter: @negoti8or