In this episode, we hear from three different front desk employees who all faced off against a series of difficult hotel guests. From an audit-defying Karen to a self-proclaimed "Dr. Schmuck," the nightly shifts are anything but quiet. The stories include a bizarre saga of a salmonella-infected guest with an army of bags and a late check-in gone sideways that ends with a surprising connection between the guests. It’s a wild night full of baffling encounters.