There are many different ways to deal with the direct manager of an injured worker. Sometimes they may appear to obstructing the RTW process. Today Mark Stipic takes you through some options to help you deal with managers more effectively. Mark discusses:

• Management vs Leadership
• The importance of problem-finding
• The "5 Whys" - a manufacturing concept created by Toyota that you can apply to your RTW Process

Also discussed in this episode is the Safety On Tap podcast and Cabbage Salad and Safety podcast. Check out Mark's blog, connect on LinkedIn and follow him on Twitter.