This episode explores the line between deterministic business logic and autonomous agents in real business operations, using a Commercial and Investment Banking onboarding scenario to show where rules work, where agents help, and where humans must stay in control.

I am Monika Aggarwal, AI Technical Practitioner. I build agentic workflows grounded in clear rules, good data, and governance. I am joined by my colleague Frank Chavez. He is a Technical Architect and hands-on builder specializing in multi-agent orchestration and AI integration patterns.

I bring the enterprise and operational view. Frank brings the engineering view.