Lisa Brown began working with Unbundled Attorney a little less than two years ago. During this time, she has transitioned from handling 100% of her practice herself to hiring a team of trained and competent staff to support her. Today Lisa walks us through how to hire and train new staff members, including what tasks you should delegate and which ones you should not. Lisa also often works from home and has developed systems that allow her to enroll the majority of her new leads over the phone, without having to meet them at her office. She shares what these systems are, as well the unique approach she takes to the initial phone consultation with her leads.