What Mike and the various other cloud businesses within the broader Cisco network have managed to do is create an environment where they share knowledge and learn from one another to the ultimate benefit of their customers. He talks about their system according to which his team engages with and gives feedback to engineers and the model they have implemented to constantly evaluate their efficiency. We switch to talking about Duo's acquisition by Cisco and how it has boosted the organization, and Mike wraps up the conversation by telling listeners why diversity in teams is crucial.

Show notes and transcript can be found here 

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