Ever wondered how a warm smile and top-notch service can create a buzz in a small town? Buckle up, because in this podcast, we're unveiling the secrets of exceptional customer care in rural communities! Discover the magic where satisfied customers not only boost local economies but also weave a tapestry of job opportunities and a strong sense of community pride. Join us with our guest David Ricley, Director of Customer Care at Union, for a witty exploration of how a little kindness goes a long, long way.