Although the pandemic required all organizations to reimagine their operations, urban and rural healthcare facilities experienced different challenges.

Joining me to discuss these differences are Rex Brown, the President and CEO of Hillsboro Area Hospital, and Matt Keahey, the National Vice President of Operations at Medxcel.

Rex discusses how his team anxiously prepared and waited for COVID-19 to arrive at their rural facility. Matt shares how his urban locations adjusted immediately for the first wave of COVID-19 patients. They both acknowledge the heroic actions all teams exhibited through many challenges.

Discover how rural and urban healthcare facilities pivoted to protect their patients on this episode of Outside the Patient’s Door.