Scenario: you've built sales teams at software companies before and join a trending startup to do just that, only to find out that everything is different. Russ Thau, VP of Revenue and Success at Envoy, discusses the importance of leading with an open mind, reinforcing values, and optimizing for the customer experience.

Russ Thau on Optimizing the Customer Journey at Envoy

What would you do if this happened where you work?

Your 9AM is a podcast about the real-world challenges that come up with the people we work with. We explore difficult situations from every angle to empower you with the perspective to handle them with grace.

Co-hosted by Adam and Anna Cockell.

Business

Careers

What would you do if this happened where you work? Your 9AM is a podcast about the real-world challenges that come up with the people we work with. We explore difficult situations from every angle to empower you with the perspective to handle them with grace. Co-hosted by Adam and Anna Cockell.

Share Russ Thau on Optimizing the Customer Journey at Envoy

Sign up to save your podcasts

Russ Thau on Optimizing the Customer Journey at Envoy

Russ Thau on Optimizing the Customer Journey at Envoy