The Sharpest Tool™

Rustin Kretz | Leadership Sets Your Business Up for Success


Listen Later

Whether you’re a plumber or a technician, you might not think about leadership as a crucial piece of your business. However, this is a key factor in the most successful home businesses. They are guided by someone who has purpose, vision, and a desire for their team members to be happy and inspired. A true leader’s employees are proud to be a part of the business.

Stand Out Leadership

Rustin emphasizes that a true leader makes sure their employees know they matter. Employees need to feel like they are a part of a family, a thriving, supportive culture.

It’s always about the person, and this is not easy. You have to work on it every day.

4:32 “You may be the greatest plumber or the greatest roofer or the greatest HVAC (worker), however, how do you inspire others? How do you inspire people to come work for you? Do you work with them well? Do they want to work with you? And that’s a different challenge.”

People stay when you create a culture that they’re fired up about.

Leadership vs. Management

As a manager, it’s important to not only lead but also listen. Then, you also have to keep your team on that path, and checking in with that one person who isn’t on the same path. Taking the time to say you care about that person and the challenges they face really matters.

Mission Statement and Vision Statement

Good leaders make sure their team knows the mission and vision of their company. A mission statement captures what you are trying to accomplish and why your business exists. A vision statement looks forward to what you want to look like in 2-3 years. And that future success is largely dependent on the quality of the customer experience you provide.

If you have a mission and a vision, but your team isn’t on board, it will be tough to achieve. You need to make sure your team understands the “why” behind those statements.

Challenges

  1. Reinforcing the vision has to happen more often than you think. Take the time to get everyone on board and help them understand the why.
  2. Striving to improve, get better, and push the boundaries of what’s possible every day is key.
  3. Finding time is tough. Time blocking and setting aside a couple of hours to work on personal growth is important.
  4. Make sure that each employee is in the right seat and in the right position where they are being challenged. This is vital for employee satisfaction and retention.
  5. You need to set really clear expectations. This is simple, but often it gets missed.
  6. Don’t hide from the difficult conversations. Keep pushing forward and don’t be stagnant.
  7. Final Takeaway

    16:58 “Yes, money plays a factor, obviously and benefits will play a factor… but… a great leader, someone you’re really passionate about working around, working for, who values your contribution, that has a lot of weight.”

    Talk to your employees. Talk about your vision. Talk about how they fit into that and then listen.

    ...more
    View all episodesView all episodes
    Download on the App Store

    The Sharpest Tool™By Scorpion

    • 4.9
    • 4.9
    • 4.9
    • 4.9
    • 4.9

    4.9

    18 ratings