In this episode of Quality Time with MoreSteam, Ryan C. Weiss joins the program. Ryan is an author, entrepreneur, and president of Effective Performance Strategies. He also tells one of the best stories about continuous improvement. That story involves tools, skills, mindset, and an orangutan. (Yes, an orangutan.) You won’t want to miss it.

In addition to that great story, Ryan and host Dan Swartwout talk about the power of the SIPOC, eliminating bad handoffs, and the importance of parallel paths. Maybe you already have the tools. You might already have the skills. But without a doubt, this conversation with Ryan C. Weiss will put you in the right mindset for operational excellence!

 

In this episode, you will hear about:

0:48 - Ryan's Background

3:35 - Ryan's Experiences in College

11:12 - Ryan Path Changes From Medicine to Finance

16:05 - From the Corporate World to Entrepreneur

18:36 - The Fitbit Story

22:27 - The Orangutan Story

29:40 - Dale Carnegie and Continuous Improvement

31:49 - Building SIPOCs

33:49 - Broken Handoffs

37:05 - Getting People Involved in Processes

39:51 - SIPOC-Focused Software

42:31 - Ryan's Podcast

 

Additional Resources:

Ryan C. Weiss on LinkedIn

Optics: Align People and Process to Accelerate Performance

Optics in Action Podcast

Effective Performance Strategies

MoreSteam's Website

Subscribe to MoreSteam's Newsletter

MoreSteam on LinkedIn

MoreSteam's YouTube Channel

Dan Swartwout on LinkedIn

 

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