Building a home can be a rewarding, but tedious process. A lot of people who have done it will say they've experienced some sort of delay or unforeseen cost. In this episode of Open Record, Jenna Sachs takes an in-depth look at one man who filed a complaint with Contact 6 after he had an unusual cost pop-up that he didn't think he should have to pay. In the Dinner Party Question, the Open Record team reveals their weaknesses as journalists and where they can improve.

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