Nearly two months into the COVID-19 pandemic and Contact 6 continues to receive a record number of consumer complaints. Contact 6's Jenna Sachs has been digging into those issues: Getting refunds to now-canceled events, ordering masks online, and new information about those stimulus checks. In this special edition of Open Record, the team gets an update from Sachs on those complaints coming into the FOX6 newsroom on a daily basis. Typically, Open Record is a podcast that takes you behind the scenes of FOX6 Investigative reports. But we’re changing things up a bit for the time being: We’re bringing you the latest on our coverage of COVID-19 here in Wisconsin. We’ll bring you more frequent episodes over the next few weeks as we navigate this.

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