Rachael Powell is the Chief Customer Officer of Xero.

She is an incredible leader; warm, empathetic and incredibly successful, and she is loved by everyone I’ve met that knows her.

She is coming to the end of 8 amazing years of growth and success at Xero, and I have the pleasure of interviewing her as she closes one chapter and opens the next one!

This interview covers a number of important topics, including:

• The attributes of successful leadership
• Hiring staff on values alignment to build culture, growth and success
• Engaging employees by focusing on their strengths
• Embracing a curious mindset, being agile, dealing with setbacks, and 
• Learning from failures, and embracing change

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If you’d like to get your wings on too, then you can join at chiefmetachicks.com and if you are interested in applying for our Pitch & Grow Coaching program with our Chief Meta Chicks leaders then please reach out at [email protected].

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