While manager capability is critical in ensuring organizational effectiveness, what it means is changing rapidly over time. With the recent pandemic, it has perhaps changed significantly and for ever.

• It appears that manager roles will be even more demanding in the future? So why  is that?
• What is changing in terms of specific skills and mindsets that will be required of managers in the future? And what is not changing?
• What contexts in organizations will change through this pandemic? And therefore what aspects of soft capabilities will managers need to build in the future?
• Organizations will become even more cost conscious and require improved productivity of managers? Will they get sandwiched between management and employees? How could they deal with this aspect?