In business context both formal and informal communication play a huge role in relationship building. As you never get a second chance for a first impression, it is important to know when to be formal and informal and how this varies across different cultures. In countries where relationships play a more important role, it’s even more important to know when to be informal to show interest in your work and colleagues.

In this Episode you’ll learn:

👉 how a virtual workplace might changes the level of formality in business

👉 why formality is important in business and how it actually helps strengthen the relationships

👉 biggest differences between formal and informal communication and their advantages

👉 general cross-cultural guide when to be formal and informal

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