I've been looking forward to this one for a long time. Steve Ichelson is a major player at Avison Young, the world's fastest growing real estate services firm. Steve is also a very old and dear friend. Together we shine a light into some of the lesser known parts of our business. Vendors don't have a clue how the big property management companies operate. Today's show is all about changing that. You're going to come away with a much better understanding of how the big real estate firms operate and why they are so hard on their vendors.