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After nearly a year off, the Service Ducks are back to talk all things ServiceNow, Disney shoulder buddies, and the AI takeover we apparently slept through. It’s a chaotic catch-up featuring James’ jet-setting adventures, everyday AI confessions, and the usual dose of mild gripes and questionable wisdom.
By Russell Shear, James DownsAfter nearly a year off, the Service Ducks are back to talk all things ServiceNow, Disney shoulder buddies, and the AI takeover we apparently slept through. It’s a chaotic catch-up featuring James’ jet-setting adventures, everyday AI confessions, and the usual dose of mild gripes and questionable wisdom.