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S03|03: Building Symend, Overcoming Challenges, and Creating Impact with Hanif Joshaghani
In this conversation, Leah Sarich welcomes Hanif Joshaghani, Co-Founder and CEO of Symend, a Calgary-based FinTech using behavioral science and AI to improve customer engagement. Hanif shares how his entrepreneurial roots trace back to hustling in high school, his time in investment banking, and the vision that led him to launch Symend.
Hanif discusses the challenges of scaling, including mistakes in senior hiring, the hard reset that followed, and the lessons he learned about Founder-led sales, firing quickly, and trusting instincts. He also speaks candidly about the personal toll of entrepreneurship, the role of fitness and family, and how his life experiences inspired his mission to help people facing financial struggles.
The conversation touches on resilience, impact, philanthropy, and Hanif’s hope to leave a legacy not just through Symend, but also through giving back to the Alberta and Canadian ecosystems that supported his journey.
About Hanif Joshaghani
Hanif Joshaghani is the Co-Founder and CEO of Symend, a FinTech company that applies behavioral science and AI to help large enterprises personalize customer engagement and improve financial outcomes. Born into a family of immigrants who arrived in Canada with nothing, Hanif’s early entrepreneurial drive included hustling in high school and working with his father to sell cars.
Before Symend, he worked in hedge funds, corporate finance, and founded multiple startups. Hanif is known for his resilience, relentless work ethic, and passion for solving complex problems. Beyond Symend, he contributes to philanthropic initiatives, mentors entrepreneurs, and serves on boards including the Alberta Children’s Hospital Endowment and the Opportunity Calgary Investment Fund.
Resources discussed in this episode:
- Website: Symend
The Founder Mindset is Sponsored By:
- ATB
- API
- Artemis
- OCIF
—
Contact Thin Air Labs:
- Website: ThinAirLabs.ca
- LinkedIn: Thin Air Labs
- X: Thin Air Labs
- YouTube: Thin Air Labs
Contact Hanif Joshaghani
- Linkedin: Hanif Joshaghani
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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By Leah SarichIn this conversation, Leah Sarich welcomes Hanif Joshaghani, Co-Founder and CEO of Symend, a Calgary-based FinTech using behavioral science and AI to improve customer engagement. Hanif shares how his entrepreneurial roots trace back to hustling in high school, his time in investment banking, and the vision that led him to launch Symend.
Hanif discusses the challenges of scaling, including mistakes in senior hiring, the hard reset that followed, and the lessons he learned about Founder-led sales, firing quickly, and trusting instincts. He also speaks candidly about the personal toll of entrepreneurship, the role of fitness and family, and how his life experiences inspired his mission to help people facing financial struggles.
The conversation touches on resilience, impact, philanthropy, and Hanif’s hope to leave a legacy not just through Symend, but also through giving back to the Alberta and Canadian ecosystems that supported his journey.
About Hanif Joshaghani
Hanif Joshaghani is the Co-Founder and CEO of Symend, a FinTech company that applies behavioral science and AI to help large enterprises personalize customer engagement and improve financial outcomes. Born into a family of immigrants who arrived in Canada with nothing, Hanif’s early entrepreneurial drive included hustling in high school and working with his father to sell cars.
Before Symend, he worked in hedge funds, corporate finance, and founded multiple startups. Hanif is known for his resilience, relentless work ethic, and passion for solving complex problems. Beyond Symend, he contributes to philanthropic initiatives, mentors entrepreneurs, and serves on boards including the Alberta Children’s Hospital Endowment and the Opportunity Calgary Investment Fund.
Resources discussed in this episode:
- Website: Symend
The Founder Mindset is Sponsored By:
- ATB
- API
- Artemis
- OCIF
—
Contact Thin Air Labs:
- Website: ThinAirLabs.ca
- LinkedIn: Thin Air Labs
- X: Thin Air Labs
- YouTube: Thin Air Labs
Contact Hanif Joshaghani
- Linkedin: Hanif Joshaghani
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.