00:00:00 - Pre Show

How Darin’s “emphamis” 3D Printer came about

00:02:25 - Show Start - Brought to you by Darin

Without James this week

00:03:01 - Follow-Ups 

Personal Values (of our wives)

Tyler’s wife

Love - “hard to find self worth without it”

Joy

Garret’s wife

Loyalty - “staying loyal to the priorities in her life”

Self Discipline

Darin’s guess at his wife’s

Compassion / Caring - “she throws herself 200% into things”

Accomplishment - “if she has a list of 4 things, 4 things get done”

“This week I’ll promise, to think about trying, to get her to do it”

Listener Jackson feedback - “Darin you might be the coolest guy I’ve ever met”

This comes after a week of Darin beating himself up in an episode 

00:12:36 - The Headlines

Darin

Strategic Product Release Failure - Follow Up

Insecurity in application server failures

Time to roll back instead of patch and push forward

“Get the ducks lined up a little straighter here and roll this forward”

Planning Meeting around Roll Back plan

Started checked out, got called out, shifted back into the meeting

Redeploy code that's safe and built that we already know

Personal Note

Luci the dog is not doing well and it’s got me down

Not working out and walking consistently

Tyler 

Product L10™ - Score of 4.0

Follow up IDS™ on Strategic Release

Product process is not up to “snuff”

People aren’t following the process we do have

D&E™ Day with all direct reports

Multiple hard meetings with great conflict

2 of 7 meetings carry over to next week

Main takeaway - People that manage others, need more 1 on 1 time with me

Garret

LT L10™ - easily the worst meeting I’ve ever been a part of

Churn not taken seriously enough

James got angry

I got angry at James

We now have 3 - 800 pound mammals in the company

Sales - Getting lighter (elephant)

Performance Release - At least rolled back (gorilla)

Churn - 14% in last 6 months (whale)

Cue the “tiny violin” - All the things are all the most important things

James (as shared by Darin)

Formally elected as Alderman in his home town of Chester

00:35:49 - Topic 2 (1) - Q1 Rocks (and unofficial rocks) - Moderated by Darin

How did we do, what got done, what didn’t

Garret and Tyler go back and forth on their rocks as Darin keeps score

Finance Project - Budget / Financial Model

Got it across the line, can actually see how we’re doing against projections

Finance Rock - Own accounts payables internally (remove all that we can from Corp Services)

Real-time scorecard from Darin “Fair to say this is 200% complete”

Knowledge Base move to Hubspot

Everything done but “forgot” the ladder to hang the banner

80% complete

People Projects

Launch new D&E™ Process

100% complete

Launch Careers Page and hiring portal

100% and first ever “WOW” moment for James around a Rock

“Even behind the scenes here is dynamite”

Honorable Mentions (not taken as rocks but still completed)

Launch with SaasWorks - proactive customer outreach

Infoplus Training Program version 1

Two 100% completions

Implement Sandler Selling System Foundations

75% Score (penalty for Sales results)

Support move to Hubspot - much more than just migrating from one system to another

In its second, hopefully last sprint

Give it a 50%

Formalize Subject Matter Expert onboarding process

Customer facing Asana, new “kick-off” presentation with QWILR

Scores a 75%

Find and hire an AWS partner

Narrowed down to 3 or 4 partners all above our unofficial budget

Put on hold - due to budget

Scores a 60% (bonus for getting on the same page with James)

Retail and 3PL Lead Generation separation

Scores a 75% due to miss on Google Ads

Launch the new Website

100% complete

Final Rankings

Facilitator Ari wins

Double R Darrin gets second

Tyler and Garret bring up the rear

Strategic Team - Performance project

We hung the banner...upside down….caught on fire...tried to re-hang a burning banner

01:02:20 - Questions and Long Answers 

On a level of 1-5, how much did you miss James in this episode (1, not at all - 5, completely missed him)

Darin - 1

Garret - 3

Tyler - 3

01:03:17 - End of Show 

Don’t miss the “amazing” Garret Richardson official show notes

If you feel inspired, share this show with a friend

01:04:10 -  After Show - Natural Peanut Butter

Hydrogenated Oil vs Natural Peanut Oil

Hosts, Garret Richardson, Tyler Samples, Darin Kelkhoff, and James Maes

Show Notes by Garret Richardson

Proofing and Title by Darin Kelkhoff

Editing, Mixing, and Mastering by Brenton Wainscott